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Advice service help out at medical centre sites

By Burton Mail  |  Posted: July 01, 2014

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PEOPLE will now be able to get more than just health advice when they head to a South Derbyshire medical centre.

The South Derbyshire Citizens Advice Bureau (CAB) has announced that it will be available to patients at Willington Surgery, in Kingfisher Lane, every Friday afternoon.

The appointment-only service will run from 1pm to 3pm and allow people to ask for advice on a variety of 
subjects ranging from housing and consumer rights to employment and debt.

The CAB originally trialed offering advice in GP practices in the early 1990s and now offers it in 94 out of 102 sites across the whole of the county.

Julie Hirst, public health specialist, said: “By placing CAB advisors in GP surgeries, we can help doctors to help patients with social and financial problems that could impair their health if they are not addressed.

“It is popular with patients, GPs and the rest of the primary health care team.

“The service secures millions of pounds of extra money for Derbyshire families every year and helps them to manage millions of pounds of debt.”

The South Derbyshire GP Project delivers weekly advice sessions from all nine GP practices located throughout South Derbyshire including Melbourne, Heartwood, in Swadlincote, Gresleydale, Overseal, Woodville, Wellbrook, Willington and Newhall.

This year the majority of appointments have been booked two weeks in advance and ‘no shows’ are low.

Caseworkers have dealt with 3,198 enquiries this year, which is 73 enquiries more than last year.

The scheme has successfully generated £949,480.60 in additional income for clients.

These monies have been raised by supporting clients to secure full benefits entitlements, getting creditors to agree to write off debts and securing grants from charitable trusts. In addition, caseworkers have negotiated £1,264,346 worth of debts for our clients.

More information is available by visiting www.southderbyshirecab.org.uk/

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