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Albion fans urged to take part in survey

By Burton Mail  |  Posted: January 28, 2014

Pirelli Stadium - Exterior Shots Main Entrance

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BURTON Albion fans are being given the chance to help shape the club’s future.

Supporters are being urged to fill in an on-line survey and air their views on the things that matter to them about the club.

Burton Albion chairman Ben Robinson says that it’s not just a ‘box-ticking exercise’ and that the club will take note of the fans’ views.

The Brewers finished fourth in League 2 last season and are currently back in the promotion hunt occupying a play-off place as we head into the last third of the season.

Despite rising through the ranks from the second tier of non-league to the brink of League 1 football, the club prides itself on its family and community profile.

Mr Robinson says that continued improvement has always been the focus of Burton Albion.

So, between now and February 20, all Burton Albion fans will get a chance to be part of that process.

They are being invited to take part in the survey online or complete it at an upcoming home game at The Pirelli Stadium.

The survey has been set-up through a partnership between Burton and South Derbyshire College and the club’s charity off-shoot Burton Albion Community Trust.

Mr Robinson said: “This is not a box-ticking exercise, this is about us as a club knowing our fans so that we can implement ideas and initiatives over a period of time driven by the feedback of our fanbase.

“We want to hear about what we do well and what we can do better to improve the whole experience for our fans.

“We should not presume to know everything about what our fans want from us as a club and we want to ensure Burton Albion is a club that remains something everyone is proud of, so there really is no better way to drive continual improvement than for it to be shaped by supporters themselves.”

The survey asks questions about the match-day experience, the catering facilities, ticket prices and merchandise as well as the club’s involvement with the community.

There are also options to raise any topics that are of concern to fans that are not otherwise covered.

There are 33 questions and the survey should only take five minutes to fill in.

Following the completion of the fans’ survey, Burton and South Derbyshire College students, through part of their coursework, will collate the results and feedback to Burton Albion allowing the club to create an action-plan to ‘continually improve the match-day experience for all fans’.

The fans survey will be available to access via a link on Burton Albion’s website at www.burtonalbionfc.co.uk

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