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Ashby care watchdog orders changes at failing home

By Burton Mail  |  Posted: March 07, 2014

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BOSSES at a care home have vowed that ‘improvements are being made’ following a scathing assessment by health watchdogs.

The Care Quality Commission (CQC) revealed that Lyndhurst Lodge residential home, in Burton Road, Ashby, was failing in four out of five national standards following a recent unannounced inspection.

Two previous visits to the home last year saw care chiefs demand ‘immediate’ action be taken after major concerns about the cleanliness of the home were raised, as it appeared to be ‘unclean and unhygienic’

However, improvements are slowly being made – with a new report stating that people at the home were no longer at risk from infection after several new measures were put in place to combat the problem.

Alison Wolfendale, deputy manager at the home, said: “Since the visits by the CQC last year, we have put in place a range of changes at the home.

“We are now working towards making sure that we pass all the national standards and get back to the required levels.

“We have taken a long look at the issues highlighted following visits and we have made a host of changes to put things right, including major renovations to bring the home up to scratch.”

A recent visit to the home revealed that it was clean and antibacterial gel was available to cut the risk of infection.

Mould had been removed from bathrooms, as well as broken tiles.

Carpets that had been found to be riddled with urine on previous visits had been replaced but care home staff were asked to address odour issues in several bedrooms as they still had a strong smell of urine.

A number of improvements had been made in a bid to make the home safer.

Previous visits had found that it was ‘not safe for people using the service’ due to unsafe flooring and that regular maintenance checks were not taking place.

Flooring in the home has now been replaced and several areas have been redecorated but issues were still in place over regular checks of the building, an issue inspectors said needed addressing.

One of the main issues at the home that still existed was the fact that ‘effective systems are not in place to regularly assess and monitor the service’.

A spokesman for the CQC said: “We saw that care plans are in the process of being revised.

“However, some staff said that they were not familiar with the content of the plans.

“We found that some action had been taken to minimise the risks associated with inflection but further improvements were required.”

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