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Bosses remain upbeat after difficult end to winter at Queen’s Hospital

By Burton Mail  |  Posted: April 01, 2014

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MORE than one in 10 patients were kept waiting for more than four hours in Burton’s Queen’s Hospital’s accident and emergency department during March.

But bosses said they were pleased with the hospital’s overall performance over the past few months despite a difficult end to the winter period.

During March, Queen’s Hospital was ranked among the worst in the country for its A&E waiting times, with 89.1 per cent being seen within four hours, falling way short of the 95 per cent target.

This was put down to higher than expected attendance rates, with bosses stressing the figure should not detract from an otherwise positive winter where waiting time targets were consistently met.

The latest figures for the week ending March 26 ranked the trust that runs Queen’s as the 19th lowest nationally for waiting times.

Director of operations Mark Powell praised hospital staff for their hard work over the past few months.

He said: “I am very proud of the way that all staff at the trust have responded during a very busy winter. During certain parts of March the trust’s A&E performance was lower than the national target of seeing 95 per cent of people who come to A&E within four hours.

“This was due to a higher than expected number of A&E attendances and admissions. However, over the last 12 months the trust’s performance against the national target has been consistently met and we continue to be one of the best performing A&E departments in the West Midlands.”

In February, the Mail revealed repeat visitors were increasing the strain on the A&E department, with 10 people were responsible for 250 visits during 2013.

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