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Burton's Queen's Hospital worker's high praise for treatment

By Burton Mail  |  Posted: September 03, 2014

By Rob Smyth

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A WORKER at Burton's Queen's Hospital has spoken out in defence of the site after a survey revealed nearly half of staff would encourage their family or friends to seek treatment elsewhere.

Barbara Schofield, who works at the Belvedere Road site, contacted the Mail to tell of the 'excellent' treatment her father received after he had to be admitted.

She got in touch after reading that dozens of doctors, nurses and other members of staff said they would not be confident leaving a loved one in the care of Burton's hospital.

The Mail revealed that a total of 41 per cent of staff said if a friend or relative required treatment they would not be happy with the standard of care on offer at Burton Hospitals NHS Foundation Trust.

Mrs Schofield said: "I am a member of staff of Queen's Hospital and feel I have to defend our hospital.

"Last week it became necessary for me to call the ambulance service for help with my dad.

"In the first instance I have to say that the crew who attended from Swadlincote were brilliant assessing, treating and deciding a trip to accident and emergency was needed.

"The consultant came next, a thorough examination was undertaken and various tests requested.

"We left about 1.30am knowing my dad was in safe hands.

"The ward was spotlessly clean, the staff beyond helpful. Dad had been looked after so well.

"In essence what I want to say is our hospital is trying to improve, but each and every one of us can help by not abusing the services that we rely on in an emergency.

"We as a family are extremely grateful for the professional way in which Queen's Hospital looked after my dad."

Hospital bosses have said they hope a new survey this year will reflect changes put in place.

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