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Bus boss hits back at dodgy driving claim

By Burton Mail  |  Posted: March 04, 2013

GVs Around Burton - Burton Town Centre + Arriva Busses

Comments (18)

A BUS company has hit back against claims that its drivers cut up motorists on a congested town street.

Last month the Mail reported a claim that some Arriva bus drivers moved into the right-hand lane at the junction of High Street with the Three Queens Hotel island to avoid queuing traffic, before cutting back into the left-hand lane on the one-way system.

The buses would then drive down Wetmore Road towards the A38.

But Keith Myatt, spokesman for Arriva bus services in Burton has hit back at the claims saying the drivers have not done anything wrong.

He said: “From our perspective it is saying our drivers are unprofessional, unsafe and that they were driving in the wrong lane.

“But the signage from the road markings indicates that any vehicle in the offside lane can go forward down Wetmore Road to the A38.

“Our drivers were clearly in the right position to go forward.

“It is not just for buses - any vehicle needs to be in the right hand lane to go down there.

“The buses are always correctly positioned.

“Other road users have complained that they were cutting them up but our buses were in the right position so that person needs to read the road signage themselves.”

Mt Myatt also sang the praises of Arriva bus drivers calling them ‘professionals’.

He told the Mail: “We have never had any complaints before.

“Our drivers do a very good job - they are professionals – that’s why they are in the correct lane.”

Mr Myatt added that anyone with any complaints should call Arriva’s customer service team on 0844 8004411.

He said: “We would hope that if anyone had any concerns over the driving of our buses contacted us in the first instance – then we could point out that they were in the correct position.

“We welcome comments and feedback from anyone one but on this occasion we are not at fault.”

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  • marston8  |  March 17 2013, 8:59AM

    Its lucky Arriva have Mr Myatt as he knows all, it's not all bus drivers, just the odd one or two, who drive their busses and only think of them selves, and the HIGHWAY CODE according to MR Myatt. I must admit i have seen how they drive on that oneway system, and i do feel for the people on their pushbikes.

  • squigglefish  |  March 16 2013, 8:53AM

    Mr Myatt need only ride a pushbike along the Derby Rd / Waterloo St one way system to see how bad the ariva busses are being driven. Then again if you pay peanuts you only get monkeys.

  • narrowboat47  |  March 15 2013, 8:19AM

    Well i suppose it was really a one off or perhaps all the drivers have not had their memo. So yet again we the X38 at 17:36 starting in the right lane - left one, getting impatient and sidling up the right hand lane and pushing in even before they get across the lights. Come on Arriva play the game - everyone wants to get home so dont be so discourteous to others on the road. We will await the improved adherence to road signage and highway code - but dont hold much hope. Mr Myatt get a grip of your drivers they are operating a public service and sgould follow the rules.

  • marston8  |  March 14 2013, 6:40PM

    Sorry Car Driver's last night's was a one off, as tonight The super Arriva company was in wrong lane again, i wonder if they ever cut up their own family. Lets face it guys, its the Law according to Mr Myatt and the company, the single voice gets nowhere.

  • narrowboat47  |  March 14 2013, 8:01AM

    What a joy - The X38 actually in the right lane. Very pleased to see the bus using the correct lane and not cutting anyone up once across the lights. Perhaps someone has actually read the road signs correctly in all aspects and had a refresher of the highway code.How long this will last is yet to be seen but if it contiunes I will be advising the relevant authorities as it constitutes dangerous driving and should an accident happen i suspect be driving without due care and attention - but no doubt the little man in the car would come off worse both financially and health wise. I will hold a positive thought and hopefuly the correct use of traffic lanes will pray continue

  • marston8  |  March 13 2013, 8:21PM

    Well Mr Myatt of Arriva Bus Company, the 5.30 Derby X38 actually used the correct lane the one on the left stating wetmore road, look's like you might have moved from behind your desk, and been and seen the road signs on the pavement. Knowing Arriva was this just a one off, as they never reply to complaints, because Arriva are always right.

  • choccy  |  March 07 2013, 10:41AM

    I guess Paul76 is the partner rchearley mentioned! You both need to read the article again, this is about going in a straight line down Wetmore Road, not going around a corner they're not allowed to go round in the first place!

  • marston8  |  March 07 2013, 8:23AM

    Paul76, i dont think the comments where on about the bus turning from that direction, it on about the bus coming down high street towards the Queens, i understand lorry drivers need to do what you mentioned. But the X38 and Mr Myatt know there doing it just to jump into the correct lane at the traffic lights.

  • Paul76  |  March 06 2013, 4:05PM

    The buses need the space to take the left turn without mounting the pavement and tearing down the corner of the building on the turn.If they stayed in the left lane to make the turn they would have to pull all the way out towards the hotel thus "blocking" traffic in the right lane (who are then likely to complain) to make the turn. The best thing the buses can do is what the HGV vehicles do,straddle both lanes to take the command position and stop vehicles coming up to hinder the turn and then complain about being cut up.Bit of defensive driving huh!!! Large vehicles need more space to turn so allow them,try looking further than the end of your bonnets and take in the big picture.

  • madmax  |  March 06 2013, 3:10PM

    I,d like to question the amount of driving experience this bus boss has at driving a PSV , If you really want to to see the standed of these drivers have a drive around stretton . ive yet to see one who can make a left turn without mounting the pavement. and i,d like to point out to them you drive to the LEFT of the white line, still what would i know i only had 30yrs as a HGV 1 driver .