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Care home bosses fined £4k for manager error

By Burton Mail  |  Posted: February 19, 2014

Newlands House, Netherseal

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BOSSES at a care home for the severely disabled have been fined thousands of pounds after a care and quality watchdog found an issue with staff registration.

An inspection by the Care Quality Commission (CQC) revealed that Newlands House, in Netherseal, failed to have a registered manager in place, which saw Leonard Cheshire Disability, which runs the home, handed a fixed penalty notice.

Bosses told the Mail the incident was down to an ‘administrative error’ and that the care on offer to the 33 people who use the facility was not affected in any way.

A spokesman for Leonard Cheshire Disability said: “While we were registering the post of manager at Newlands House with the Care Quality Commission, an administrative error in the documents we submitted was made.

“We are sorry for this error. Once we were alerted to it, we sent the correct documents to the Care Quality Commission and all the paperwork necessary for registering the manager correctly was completed. The issue has now been fully resolved.

“We want to reassure everyone that there was a full staff team and a manager in post at all times and that the care and support the residents at Newlands House receive was not affected in any way.”

A spokesman for CQC said: “On December 11, 2013, we served a fixed penalty notice to Leonard Cheshire Disability for failing to have a registered manager in place at Newlands House.

“A fine of £4,000 has been paid.

“Any provider who has a registered manager attached to their registration is in breach of that condition if they don’t have a registered manager.

“This is an offence unless the provider has a ‘reasonable excuse’.”

Although it does not present a direct risk to the safety of residents, care homes without a registered manager may be less able to identify potential concerns and address them quickly, said the commission.

The Leonard Cheshire Disability home cares for 33 people with a varying range of disabilities and conditions including multiple sclerosis, cerebral palsy or spina bifida.

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