CARE home bosses have said that ‘major changes’ have been made after being ordered to improve by health watchdogs.
The Care Quality Commission (CQC) found that Stanton Manor, in Piddocks Road, Stanton, was failing two out of five national standards following an unannounced inspection at the end of last year.
However, bosses at the home have said that they are working now to make sure that residents get the ‘very best care possible’.
Owner Priya Soni spoke to the Mail about the effort being put in to try and bring the site back up to scratch.
She said: “We have made a lot of changes at the home following the inspection and the report.
“We have been working with inspectors from the CQC and acting on their advice to bring things up to standard.
“We recognise there are still issues but we are hoping to get past these and are working towards getting an outstanding report next time we are inspected.
“This inspection was conducted prior to myself owning Stanton Manor so therefore many changes are being made to improve operations as well as maintaining the highest standard of care.”
The CQC ordered bosses to make changes after issues were found with whether or not the correct assessments had been made when deciding if residents could make decisions about the care and treatment.
Problems were also found with protocols being in place for when staff were supposed to hand out medication and that medicine trolleys were left unattended.
The home was praised for the care and treatment that it offered to residents.
Staff were praised for their levels of skill and experience and that comments and complaints people made were responded to ‘effectively and appropriately’.