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East Midlands Ambulance Service response times hit after rise in 999 calls

By Burton Mail  |  Posted: August 21, 2014

Comments (4)

THE ambulance service which serves South Derbyshire failed to reach its patients quickly enough last month – following a surge in the number of 999 calls.

The setback will come as a huge disappointment to bosses at the East Midlands Ambulance Service (EMAS) after it was announced last month that it had met its targets for the first half of the year.

Chief executive Sue Noyes had warned that meeting targets during July would be 'challenging' because of an eight per cent increase in the number of calls compared to this time last year.

EMAS must reach three-quarters of its patients with life-threatening conditions within eight minutes in order to meet its targets.

Mrs Noyes said: "We know that our work continues to put in place all the improvements necessary so we can achieve our targets for the rest of the year. The public can rest assured that all staff are doing their utmost to provide the best possible service to patients."

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  • frustratedresident  |  August 24 2014, 9:34AM

    Just out of interest do you realise it is against the law to break traffic law to get out of the way of an emergency vehicle i.e. going into a bus lane and moving through a red light etc to enable their speedy passing still results in a fine and points, so add this to the unbelievable amount of traffic that is now around town due to development and the dramatic increase in population and the response times are going to get worse by the year, just thought I'd mention it in case we default to spending cuts as usual : )

  • Confucius  |  August 24 2014, 7:33AM

    SAYS 'Increased population plus decreased NHS resourses spells disaster for this country for its going down the pan - correction - we have already been flushed.'

  • mattlong  |  August 21 2014, 12:49PM

    Where are the patients - the people - in all of this? Focus on the wider social outcomes for service users rather than narrow performance targets or outputs.

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  • emasinsider  |  August 21 2014, 10:21AM

    The point is that there are now less vehicles and less Paramedics than a year ago when Sue Noyes took the job. In that year she has introduced Listening into Action and Better Patient Care but no new resources. If the figures are not to get worse then she needs to spend money urgently on more people, equipment and vehicles. Just talking and wishing doesn't work.

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