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Government drive assists consumer protection bid

By Burton Mail  |  Posted: June 22, 2014

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A NEW vehicle warranty products code of practice has been launched to help car buyers in Burton and South Derbyshire.

The code regulates the advertising and sale of policies, outlines exactly what people should expect from the claims process and commits code subscribers to producing policy documentation written in plain English.

It also ensures that no high-pressure selling is endured by customers of approved code subscribers.

The voluntary code of practice launches with more than half of the UK’s warranty providers signed up at inception.

Consumer minister Jenny Willott said: “This new code should give peace of mind to consumers that when something goes wrong they will be dealt with fairly and transparently.”

Chris Mason, managing director at Motor Codes, said: “Motor Codes has created a safe shopping environment when it comes to cars.”

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