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Hospital consultation gives chance for patients to have a voice

By Burton Mail  |  Posted: April 01, 2014

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PATIENTS are being given the chance to shape the future of services at Burton’s Queen’s Hospital.

A series of focus groups will be held at the start of this month as part of a special consultation exercise.

Patient watchdog Healthwatch Staffordshire, who are organising the project, are now urging people to share their experiences.

Feedback will be used to highlight what works well and areas that need to be improved.

The findings will then be passed on to Burton Hospitals NHS Foundation Trust, who are responsible for the provision of services at the hospital.

Jan Sensier, chief executive of consumer champions Engaging Communities Staffordshire, which delivers Healthwatch, said: “We’re looking into the quality of services provided at Queen’s and we want people to tell us what they think.

“It’s a chance for residents in the East Staffordshire area to share their views and have a direct influence on how things are done in future. There are different ways of delivering many of the services provided at the hospital and we’re keen to hear what residents think would be best for them.”

“There are no preconceived ideas, but we just want to give people a voice on how services could be best developed to meet expectations.

“A full report with the themes and ideas for improvement will be drafted and passed on to the trust.”

The focus group meetings will be held from 1pm to 3pm on Monday at Burton Library, 10am to noon on Tuesday, April 8 and 6.30-8.30pm on Thursday, April 10.

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