NEARLY half of workers at the trust which runs Burton’s Queen’s Hospital would encourage their family or friends to seek treatment elsewhere, according to a damning survey which revealed a huge lack of confidence among staff.
Dozens of doctors, nurses and other members of staff said they would not be confident leaving a loved one in the care of Burton’s hospital.
A total of 41 per cent of staff said if a friend or relative required treatment they would not be happy with the standard of care on offer at Burton Hospitals NHS Foundation Trust.
The question was put to them as part of an annual NHS staff survey, which has lifted the lid on the mood of its workforce shortly after the Burton trust was placed into special measures last year.
Many members of staff seized the opportunity to complete the survey confidentially to take a swipe at hospital bosses, also raising a number of other concerning issues.
Just 23 per cent reported a good level of communication from
hospital bosses, while two-thirds complained of working longer than their allocated hours.
A third said handwashing materials were not always available, while one in five said they had experienced harassment, bullying or abuse by fellow members of staff in the preceding 12 months, though those findings were largely in line with the national average.
Campaign group Patient Concern said it was ‘frightening’ that staff would choose to avoid their own hospitals. The score ranked the Burton trust just outside the 50 worst-performing trusts.
Burton Hospitals Trust was one of 11 to be placed into special measures in 2013.
Last month, bosses at the Burton trust were told there was still more work to be done before it could be taken out of special measures.
A trust spokesman said: “The staff survey showed an increase in the numbers of staff who
were happy with the standard
of care provided within
“We continue to respond to the challenges faced by the NHS and we have undertaken a considerable amount of work over the last 12 months, not only to ensure we provide quality care to our patients, but also by improving staff engagement and involving them in changes and improvements to patient care and experience.”
“We hope that the changes introduced will be reflected in the 2014 survey results.”