18:22 Monday 04 March 2013

Bus boss hits back at dodgy driving claim

Written byMARK MCKAY

GVs Around Burton - Burton Town Centre + Arriva Busses GVs Around Burton - Burton Town Centre + Arriva Busses

A BUS company has hit back against claims that its drivers cut up motorists on a congested town street.

Last month the Mail reported a claim that some Arriva bus drivers moved into the right-hand lane at the junction of High Street with the Three Queens Hotel island to avoid queuing traffic, before cutting back into the left-hand lane on the one-way system.

The buses would then drive down Wetmore Road towards the A38.

But Keith Myatt, spokesman for Arriva bus services in Burton has hit back at the claims saying the drivers have not done anything wrong.

He said: “From our perspective it is saying our drivers are unprofessional, unsafe and that they were driving in the wrong lane.

“But the signage from the road markings indicates that any vehicle in the offside lane can go forward down Wetmore Road to the A38.

“Our drivers were clearly in the right position to go forward.

“It is not just for buses - any vehicle needs to be in the right hand lane to go down there.

“The buses are always correctly positioned.

“Other road users have complained that they were cutting them up but our buses were in the right position so that person needs to read the road signage themselves.”

Mt Myatt also sang the praises of Arriva bus drivers calling them ‘professionals’.

He told the Mail: “We have never had any complaints before.

“Our drivers do a very good job - they are professionals – that’s why they are in the correct lane.”

Mr Myatt added that anyone with any complaints should call Arriva’s customer service team on 0844 8004411.

He said: “We would hope that if anyone had any concerns over the driving of our buses contacted us in the first instance – then we could point out that they were in the correct position.

“We welcome comments and feedback from anyone one but on this occasion we are not at fault.”

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