BOSSES at Burton’s Queen’s Hospital have stressed that they are ‘managing’ a recent surge in demand on services.
Chiefs at the Belvedere Road site confirmed to the Mail that the recently opened £1 million acute assessment centre was helping to ‘drastically ease pressure’ on its accident and emergency department.
This came after several members of the public contacted the Mail as the hospital experienced high numbers of patients at the weekend.
Director of operations Mark Powell said: “In line with all other local trusts we have seen increased demand for our services recently, but we are managing this through the systems we have in place.
“We have invested heavily in our new acute assessment centre – also known as Ward 9 – which opened last month and is drastically easing pressure on the Queen’s Hospital emergency department at the busiest times.
“As a busy acute hospital we are facing growing demand for our services from patients who self-refer as well as those who are referred by GPs.
“This new centre takes speciality referrals from accident and emergency with on-call doctors available to assess and treat patients and decide whether they need to be admitted to a ward for further treatment or discharged.
“We hold daily review meetings throughout the week, and at weekends, which enable us to ensure that we are managing available bed space in line with the needs of patients.”
News that hospital efforts to try to improve patient experience are starting to work come in the wake of the Keogh report, which saw the hospital placed into special measures in a desperate bid to turn around its fortunes.
It was also recently revealed that Queen’s missed out on being awarded funding to aid struggling accident and emergency departments. The Government has allocated £250 million to trusts across the country thought to be most under pressure heading into winter – but not the town’s hospital.