14:43 Tuesday 10 December 2013

MP hails first class effort of town postal workers

Written byROB SMYTH

BURTON’S MP has hailed the ‘outstanding’ job done by postal staff in the town following a pre-Christmas visit to the town’s mail sorting office.

Andrew Griffiths helped sort all manner of letters and parcels at the busy site in Falcon Close, off Hawkins Lane.

Mr Griffiths, who visits Royal Mail staff each Christmas, was ‘delighted’ to be able to thank them for their hard work in person.

He told the Mail: “I was flabbergasted by what the staff at the sorting office and out on the streets have to deal with at this time of year.

“During the one day that I spent with staff, they handled an incredible 93,000 letters and parcels – that really is hard to believe.

“I am sure that everyone in Burton is thankful of the job that they all do in the run-up to Christmas.

“It’s a massive challenge, on a local and national level, just to make sure that people get a Christmas card or present where they want it to be and on time.

“Seeing it first-hand is something that I do enjoy doing every year, and it makes you think that little bit longer when you are sending a parcel or sticking a stamp on a letter.

“At this time every year the workload increases dramatically for everybody involved in sorting and delivery.

“It cheers everybody up to get a Christmas card and it is an incredible amount of hard work for the Royal Mail team, so I am always pleased to pass on my thanks and I am sure that I will be joined by many others across the town in this gesture.

“The staff in Burton are now fully ready to go this Christmas.”

The staggering amount of post the site has had to deal during the past few years saw major changes announced to improve customer service at the end of last year.

The building was given an upgrade so that it can now cope with much longer queues.

A spokesman for Royal Mail said: “Christmas is the busiest time of year for Royal Mail. Our people really do pull out all the stops throughout the year to ensure mail is delivered quickly, but even more so over the busy festive period.”

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