A NATIONAL survey has showed that more than 90 per cent of patients treated for cancer at Burton’s Queen’s Hospital rated their overall care as ‘excellent or very good’.
According to a report by the national Cancer Patient Survey 2013, results across the broad spectrum of questions were positive at the Belvedere Road site.
A total of 94 per cent of patients were satisfied with the amount of information they were given about their condition and treatment and 96 per cent of people said they were always given enough privacy when being examined or treated
Chief Executive Helen Ashley said: “This is an important report as it directly represents what our patients, who needed inpatient care, think of our cancer services.
“I am extremely pleased with the results because I know all our staffs delivering care across the various cancer specialities work hard to ensure patients receive top quality care, delivered with compassion and kindness and this is reflected in the report.
“The report also shows areas where further improvements are needed and staff will be using the results to develop and enhance services where necessary.”
The survey was sent to 421 eligible patients from Burton and 272 questionnaires were completed.
This represents a response rate of 69 per cent, which is higher than the national response rate of 64 per cent.
Publication of the survey follows a successful report from the National Cancer Peer Review - a national quality assurance programme for NHS cancer services – which praised the acute oncology service at Queen’s for having a good team, demonstrating strong teamwork and ensuring its services were successful.
The reviewers also praised the close links at the hospital between oncology, haematology and palliative care staff.
Melanie Bowling, a Macmillan acute oncology clinical nurse specialist at Queen’s, said: “The high figure is the highest in the East Midlands and one of the best in the UK.”