18:42 Friday 13 December 2013

Still improvements to be made at Burton hospital

Written bySARAH BOULD

Helen Ashley - chief executive, Queen's Hospital.. Helen Ashley - chief executive, Queen's Hospital..

A NUMBER of inspections will take place at Queen’s Hospital in Burton in the new year to make sure the hospital is making vital improvements as set out in the Keogh report.

The report, released earlier this year, listed a number of failings by Burton Hospitals NHS Trust, including a high mortality rate at Queen’s Hospital.

At a meeting to brief members of the Joint Health Scrutiny on progress at Burton Hospitals NHS Trust, health bosses said progress had been made but there was still work to do.

Helen Ashley, chief executive of the trust, said three extra reviews had taken place over the last few months which had identified some issues that still needed to be resolved. She said an extended review team would inspect the hospital at the end of January and it would undergo an inspection from the chief inspector of hospitals in March or April.

Brendan Brown, director of nursing at Burton Hospitals NHS Foundation Trust, told the meeting that a matrix system would be set up for staff, adding that there was ‘still room to improve’.

He said: “We are taking on a large number of newly qualified nurses . We aim to reinvigorate the experience of what we expect for patients.

“We are in a better place than we have been but are not where we want to be.”

Staffing changes will see the recruitment of 20 Portuguese nurses, who Mr Brown said were ‘more sympathetic with elderly patients’.

Members of the public also asked question to the trust. Karin Bridges asked how they were going to get people to trust are Queen’s Hospital again.

Helen Ashley replied: “By demonstrating that there are improvements. I don’’t think we can persuade patients to come back because we are friendly, we have to prove our care is as good as or better than others.”

A reassurance was given that monthly ‘spot checks’ would be carried out.

Helen Ashley added: “We are on track in terms of the actions we said we would take but not necessarily with the improvements because we are not there yet.”

Another member of the public said she had trouble trying to call to make an appointment for her husband and ended up calling Derby Royal Hospital instead.

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