STAFF at Burton’s Queen’s Hospital who patients said went ‘the extra mile’ have been rewarded for their efforts.
Domestic assistant Barbara Lynskey, health care assistant Sara Holmes and staff nurse Sharon Adcock were the first employees to be honoured as part of the Going the Extra Mile scheme.
All three were nominated by patients, or relatives of patients, for going above and beyond their normal duties.
Barbara Lynskey has worked at the Belvedere Road site for 20 years and currently provides domestic support to the men’s surgical ward 4.
She was nominated by a patient who said she was always ‘positive and cheerful’ and ‘a credit to the domestic team’ – willingly undertaking the vital role of providing support to others and making a hospital stay more pleasant.
She said: “I love my job here. I am so pleased that I’ve been able to make a difference to the patients by the work I do and also the fact that I’m able to have a word and a smile with them as we go through the day.”
Sara Holmes has worked on the childrens’ ward for the last seven years and was nominated by the parents of a young boy who told hospital bosses that the care assistant was a ‘pillar of support’ to them during the four weeks that their son was an inpatient.
She said: “I was completely shocked when chief executive Helen Ashley came on to the ward to present me with my award. I am so touched that I was nominated.”
Staff nurse Adcock joined Queen’s in January 2011.
She was nominated by a patient who was admitted with breathing difficulties and a chest infection.
She wrote: “I was relieved to get on to the ward and was immediately put at ease by this lady’s kind, smiley face and down to earth nature.”
Mrs Ashley said: “Recognising the achievements of staff, like Barbara, Sara and Sharon, who go the extra mile, is definitely one of the best parts of being a chief executive. I am very proud of them all.”
Patients can nominate anyone they have come into contact with at Burton Hospitals for a future award at www.burtonhospitals.nhs.uk