Bob WheelerMORE than 2,500 web surfers are now following South Derbyshire District Council on Twitter.
Following @sddc is an easy way to report problems, share opinions on different issues and raise customer service queries.
The council Twitter channel also provides access to important announcements and updates on events and services.
Councillor Bob Wheeler, leader of the district council, said: “Twitter is one of several digital channels which allow us to talk to residents on their terms and it is an invaluable outlet to reflect the work of the council.
“While the increase in followers in great, it’s not just about the numbers. We work very hard to make sure we’re using social media in a way that assists our residents.
“For example we respond when people use Twitter to instantly report an issue, we listen when residents share opinions on things they care about and view tweets as a way of providing quick answers to requests that may have otherwise required a lengthy call or visit.”
The council held a series of mini Tweetathons to help raise awareness of its draft Preferred Growth Strategy, which considers how many new houses are needed until 2028, while in depth coverage of events such as the Swadlincote Lights Switch On has proved popular.
Alongside the main Twitter account, other council channels include @sddcsport with more than 300 followers.
