17:24 Tuesday 29 January 2013

Web wise patients get a net boost at hospital

Written byROB SMYTH

Patients at Burton’s Queen’s Hospital can now enjoy internet access during their visit to hospital thanks to the launch of wi-fi hotspots.

Wireless internet for patients is now up and running across the entire main site in Belvedere Road site.

Mark Powell, director of operations, said: “We are delighted to offer this extra service to our patients.

“So far the uptake has been very good and the response from patients has been overwhelmingly positive.

“Internet access means people can now use their iPads, iPhone, mobiles, laptops and other devices while they are here.

“We have posters displayed in areas where there is access, such as oncology and outpatients.”

One patient, Sarah Hicks, who lives in East Staffordshire and visits the hospital every week, thought the idea was brilliant.

She said: “I’m sometimes here for a few hours at a time and it can get boring or it can be hard to concentrate on reading a book. So to be able to log on and do a variety activities will make such a difference.

“And if my partner ever comes with me, it means he can carry on working on his laptop or via email and still keep me company.”

Burton Hospitals Foundation Trust has also revealed that internet access at the community hospitals in Tamworth and Lichfield and at the Treatment Centre at Queen’s is due to be launched in the next few months.

Visitors to the hospital can access the wi-fi spark hotspot on wi-fi enabled phones and devices - this will direct users to the wi-fi Spark wireless network where instructions on how to connect can be found along with the prices and other information.

This service is provided by a third party company and if patients experience any technical issues they can contact the helpdesk for any technical issues or questions by emailing support@wifispark.com or calling 08448 489555.

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