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OAP, 75,hurt inshopping centre’s automatic doors

By Burton Mail  |  Posted: November 08, 2012

Patricia Jacks

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A 75-YEAR-OLD woman was taken to hospital after a shopping centre’s automatic doors closed on her.

Patricia Jacks, of The Rise, Newhall, is now refusing to use Coopers Square automatic doors after she was hit on the shoulder on Monday.

Mrs Jacks, who suffers from arthritis, was entering the shopping centre from its car park with her daughter Helen.

She said: “We got there about 9.40am and were going through the doors. They were starting to open and then they suddenly closed back.

“I didn’t really notice anything wrong with me at first, but I was in shock.” Her daughter said she managed to hold onto her mother otherwise she would have fallen over.

They went to nearby WH Smith to find out how to report the incident.

Helen Jacks said: “By then she seemed OK, but when we were walking through the shopping centre, she started walking like what I can only describe as a mannequin.

She almost knocked a display over. We were in Marks & Spencer at the time and the staff were really nice and looked after us.”

Her mother added: “When it happened I thought I was OK, but then got worse and I was worried about my knee as I have arthritis and I had started to become quite stiff.”

Paramedics were called to the shopping centre and Mrs Jacks was stretchered to an ambulance.

She said: “I was in hospital until about 4pm. Nurses said it looked like I had suffered something similar to whiplash and my neck had gone into spasm.

“I won’t be using the automatic doors again. I will have someone with me when I go shopping so they can open the doors for me. This could have easily happened to a small child.”

Helen Jacks said: “I reported the incident to Coopers Square management, but we have heard nothing so far.”

Dave Chadfield, manager at Coopers Square, said the matter was being investigated and he would be able to say more about the outcome at a later date.

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  • Burton Mail  |  November 08 2012, 10:53AM

    Yes, they are to quick to close. i gave been knocked a fw timesbut luckily i am always with someone to grab it.Get Well Soon