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Severn Trent Water flooded with public distress calls

By Burton Mail  |  Posted: August 12, 2014

By Steve Ashby

Flooding in car park at Sainsburys Swadlincote

Flooding in car park at Sainsburys Swadlincote

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SEVERN Trent Water reported four times the amount of usual calls over the weekend as the company struggled to deal with the copious amounts of rainfall.

The storms, caused by the tail end of 'Hurricane Bertha', hit Burton and South Derbyshire on Saturday night and lasted well into Sunday afternoon.

Many areas experienced flooding, like Sainsbury's car park in Swadlincote (pictured) and others were greeted with rivers of sewage caused by poor infrastructure.

Severn Trent Water was bombarded with calls from members of the public, reporting flooding in their homes.

James Jesic, waste water manager for Severn Trent said: "Over the weekend, we had more than four times the amount of calls that we would normally see at this time of year.

"Most of the calls were to get advice on or to report incidents of flooding, which we are monitoring and keeping a close eye on.

"Unfortunately this meant that people were having to wait longer than we'd like to talk to us."

Following the flooding, James advised residents to only call if the flooding is being caused by overflowing sewage and not simply large amounts of rainfall.

Even though Hurricane Bertha has passed, the downpours are forecast to stop and start in true British fashion as the week goes on.

Rain has been predicted for today and Thursday, with sunshine appearing on Wednesday and Friday.

Moderate to strong winds are expected to continue throughout the week.

For more weather updates, visit www.metoffice.gov.uk.

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