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Vodafone’s cull centre

By Burton Mail  |  Posted: May 09, 2014

  • 08/05/14 vodafone building will be closing next year Maltings building, Wetmore Road - Vodafone to close..

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MORE than 120 jobs will be scrapped after a mobile phone giant is set to close its Burton headquarters as part of a £1 billion deal.

Staff at Vodafone Business Services were told the news by management on Wednesday that the company is to move out of its building at The Maltings, in Wetmore Road, with the loss of 121 jobs.

However, the firm could not confirm how many people will lose their jobs as it is hoped other positions will be created elsewhere when it replaces the Burton branch with ‘Centres of Customer Excellence’ in cities around the country.

The news comes as part of a review by the phone company after it acquired the Cable & Wireless Worldwide in 2012 for £1.04 billion.

Cable & Wireless Worldwide specialised in servicing large corporates, governments, carriers and resellers and its services included managed voice, data and IP based services. It had operations in Asia Pacific, Europe, India, the Middle East and Africa and North America. Vodafone bought the company in July 2012 and it was integrated into the business in April 2013.

A spokesman for Vodafone said: “As part of the integration of Cable & Wireless Worldwide, which we acquired in 2012, we carried out a comprehensive review of our property portfolio across the UK.

“The review recommended investing our resources in a creating a smaller number of state-of-the-art, specialist Centres of Excellence, focused on Customer Services and Technology. These centres will bring people and skills together in the same locations – in new and refurbished buildings - so they can work better to provide the highest level of service for our customers. As part of this review, we propose to close our Burton building by March 2015.

“Our Centres of Customer Excellence will be based in Glasgow, Manchester, Stoke and Newark, and our Technology Hubs in Birmingham, Bracknell, Glasgow, Manchester and Newbury.”

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