A BURTON charity shop has applauded its longest-serving volunteer for her outstanding commitment and reliability.
Pamela Hood, of Walton on Trent, has volunteered with the Oxfam charity shop in Burton for 32 years.
She started out in June 1982, when the shop was based at premises in Station Street, and has watched the shop change and develop ever since.
"I started volunteering alongside a full-time job, just for something to do," Mrs Hood told the Mail.
"At that time there were only two charity shops in Burton – Oxfam and what is now Scope."
She now gives a few hours of her time on a Tuesday and Thursday every week at the Oxfam shop in High Street, Burton, and is in charge of children's clothing.
She added: "The shop we're in now is the best one I have worked in – our manager Jacqui has turned it around. A lot of people say it's a lovely shop and we get friendly, happy people coming in.
"I've made a lot of friendships. I often see customers in town and they always say hello."
And her work has not gone unnoticed by the rest of the team.
Jacqui Sidwells, shop manager at Oxfam in Burton, said: "She's a committed and very reliable volunteer. She turns in come rain or shine and she's friendly and gets on well with everyone – she's like the mother of the whole team.
"Thirty-two years is a brilliant achievement – there's not many people who would stick around for that long.
"She's an example to others."