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Fire service rolls out Twitter alert system

By Burton Mail  |  Posted: May 09, 2014

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TWITTER users will now be able to receive emergency updates from Staffordshire Fire and Rescue Service on their smartphones as part of a new feature.

Anyone following the service on the social media site under the @StaffsFire handle will be able to get real-time updates of incidents including road traffic collisions, chemical spills and large-scale fires as soon as details emerge. When the service tweets information about an emergency, users will receive a text message or notification directly to their phone.

Each alert will stand out from other tweets as it will have an orange bell and will be marked with the hashtag #alert. Other fire services around the UK have also rolled out the service to residents.

Director of response Rob Barber said: “Twitter alerts are an excellent method of communicating vital, time critical information immediately, directly and simultaneously to a large number of people. They would play a key role should a major emergency occur within Staffordshire.”

It will also assist firefighters when dealing with major incidents as people will be aware of the situation and can respond accordingly.”

To subscribe to the system via a mobile device, simply follow the Service on @Staffsfire and then tap the alert bell icon. Alternatively, visit the ‘alerts’ page at www.twitter.com/StaffsFire/alerts

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