Lisa Glover was just six years old when she met one of the most famous women in the world and remembers her as being down to earth.
The Winshill resident had been a patient at the then Birmingham Accident Hospital while undergoing skin grafts following a serious fire five months earlier when she was asked to hand Princess Diana a bouquet of flowers.
It was 1990 and the Princess was visiting the hospital to open a new burns unit when she met Lisa.
Lisa had been in hospital after her dress accidentally caught fire at home.
Now aged 34, she said: "I was just standing by the fire, when I was about six, to keep warm then it blew up the chimney and part of my dress caught fire. I remember running after my mum panicking.
"I spent five months in Birmingham Accident Hospital. There was a new burns unit that was opening in the hospital I was in and Princess Diana was going to be opening it and they chose me to present her with a bouquet and take her round."
The Burton Mail reported at the time that Lisa was all dressed up for the royal occasion in a new dress, shoes, socks and cardigan paid for by generous Burton Mail readers who contributed to a special fund set up to help Lisa.
She said: "I remember she was really soft spoken. I was excited and nervous and I remember practising my curtseys. I had imagined this Cinderella-type person coming in but she was really nice and down to earth."
Following Princess Diana's death in a car crash in Paris, Lisa remembers seeing the news of the funeral.
She said: "When I heard about her death it upset me. She was Royal but when you think Royal you think snobbery but she wasn’t like that.
"I would have loved to have gone to her funeral but getting down there was an issue."